The Production Assistant is a highly detailed individual who enjoys organizing and managing tasks and priorities in an efficient way. This is a growth position in a growing company.

Duties include, but are not limited to:

• Supporting the Creative and Content Team Producing Team, as well as other departments as needed
• Assisting with the pre-production and production of creative content and video projects, as needed
• Office support, which includes gear maintenance, cleaning studios and workspaces
• Researching production logistics
• Finding and Booking talent and models for shoots, pending approval from Producers
• Generate Call Sheets
• Verify that paperwork is signed and filed properly
• Identify production needs and concerns and offer cost and time efficient solutions
• Assist in all other aspects of production, as necessary, including: Production Design,
• Assist with Lighting, Set Operations and Camera Department
• Coordinate shoot schedule with Production team
• Proofing and editing
• Clerical functions, such as preparing correspondence, arranging conference calls and scheduling meetings.
• Various office assistant needs; photocopying/printing, file management, office supplies inventory and organization, etc.
• Run errands and manage incoming deliveries of packages/shipments

Essential Job Functions:

• Ability to maintain a calm, professional demeanor in the face of competing demands and pressures
• Ability to adapt to a fast-paced environment and provide world class service to clients
• Ability to manipulate small details with extraordinary accuracy and focus
• Compose, review, and edit prepared documents, ensuring the accuracy of final product
• File and retrieve electronically stored document, records, and reports.
• Proactiveness to see task and client service through from start to finish
• Flexible schedule and ability to work long and/or irregular hours in various situations
• Knowledge of production terminology appreciated
• Highly organized

Education/Experience:

• Minimum 2 years of production experience - internship or college degree would apply
• Must have proactive, positive attitude with self-motivated drive and determination
• Excellent verbal and written communication skills - must be comfortable calling unfamiliar people on the telephone
• Proficient in Microsoft Office and Microsoft Teams
• Possess a reliable vehicle, valid driver’s license, and a clean driving record
• Bilingual Spanish a Plus

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The Senior Director of Digital will lead of team of digital marketers and developers to execute campaigns to achieve client goals and build our growing digital team. At Bluewater, we believe that every business has become a digital business. We help businesses achieve the best through smart digital strategies that drive response to acquire new customers and maximize revenue through their existing customers. With a heavy focus on technology that leverages zero party and first party data to build bespoke audiences, we are excited about a future where digital reaches customers at all touch points.

When a client wins, we all win. We're looking for someone that loves to build teams that achieve the best digital outcomes for a client. Someone that lives to implement new strategies and find innovative ways to build or enhance the customer journey. A leader the is always curious about the why and always helping our team solve for success.

Come be a part of the next step of the journey at Bluewater. We need you to help get us there.

Responsibilities/Expectations:

• Serve as a leader in our digital team and key digital marketing expert:
• Drive strategy development and implementation of omni-channel digital campaigns across all mediums.
• Experience developing a functional digital marketing team through processes and systems that scale.
• Provide direction to Bluewater staff that manage paid search, paid social, programmatic, native, organic social, email and web development.
• Ensure that all campaigns are managed to client's response or performance goals (ROAS, Cost Per Lead, etc).
• Grow our digital services portfolio to achieve growth goals and achieve Bluewater's strategic vision.
• Collaborate and communicate with account management, clients, senior management and other stakeholders to create strategy that achieves client goals.
• Manage budgets and spend projections for clients.
• Work with creative development teams to ensure content is created to support campaign strategy.
• Ensure that digital marketing best practices are implemented and met.
• Manage external vendor partnerships as needed.
• Leverage reporting and analysis rigor to optimize campaigns and brainstorm new tactics.
• Use a combination of agency insight, CRM, market research and 1P and “zero-party” data to create audiences that drive both new customer acquisition and existing customer LTV.
• Keep on top of industry trends, tools and technology.
• Identify staffing requirements and create programs to ensure staff development.
• Create programs to educate and keep Bluewater Account Managers up to speed on the latest industry trends and Bluewater tools.

Requirements:

• 7+ years of experience, preferably within an Advertising, PR, or digital marketing agency.
• 5+ years managerial/supervisory experience with coaching and mentoring skills.
• Well versed in DTC omnichannel advertising strategy.
• Ability to analyze campaigns against goals and create marketing/business strategies.
• Excellent verbal and written communication skills.
• Understanding of modern advertising platforms including Google Ads, Microsoft Ads, Facebook/Meta, DSPs and retail media platforms.
• Experience with marketing automation platforms. Klaviyo specifically is a plus.
• Strong team management skills.
• Critical thinking skills and a strong attention to detail.
• Passion for digital media.
• Adaptability combined with an ability to thrive in a fast-paced environment.
• Experience leading execution website and app development.
• Experience in leading accounts/annual ad budgets of $3M+ annually

Other Skills/Platforms:

• Advanced level user of Microsoft Excel and PowerPoint.
• Advanced knowledge of Google Analytics.
• Analytical and data driven mindset.
• Experience with steaming and other video strategies.
• Working directly on client RFPs.
• Experience with workflow automation within digital platforms.

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Are you a highly organized and proactive individual that is driven to details while possessing a willingness to learn from your surroundings? Do any of the following words describe you: positive, analytical, innovative, tenacious, convincing, enthusiastic, savvy, team player? Are you motivated to grow and master your role to get to the next level of your career? If so, we have a position, with a world of opportunity, just for you!

Role Overview

The Account Manager acts as the liaison between clients and all of the Bluewater service teams as the internal client voice. They must have strong interpersonal and communication skills to finesse delicate client relationships while driving the agency to produce its best results.

They are responsible for the coordination of all facets of the campaigns and communicating clearly to all those involved (internal and external). They must understand the clients' needs and objectives and liaise closely with the client throughout a campaign, often daily.

Collaboration and teamwork is key to this role. In addition to all the “soft” people skills, the Account Manager must be extremely organized to manage several clients simultaneously and ensure that projects are completed on time and on budget.

To be successful, the qualified individual needs to:

• Develop an understanding of the client's business model, the marketplace, and factors affecting sales.
• Arrange and meet with clients regularly to identify challenges, goals, and levers for optimization
• Develop an understanding of advertising techniques from creative, research, and media
• Gather, validate, and organize data from industry tools into reviewable formats for review and interpretation in a manner that drives our client's business for success.
• Facilitate the communication and information needs for the Account team, client, and company to ensure effective and efficient client management and success.
• Be supportive in nature, innovative in spirit, and self-reliant at work.
• Most importantly - Identify areas of improvement and winning aspects in our clients marketing programs and develop a basic direction that helps our team and clients succeed.

Qualifications

• Preferred: BA/BS in marketing or business
• Preferred: 2-3 years experience in the marketing, preferably in client services within an advertising agency environment
• Proficiency in MS Word, Excel, Outlook and PowerPoint
• Must demonstrate problem solving skills, ability to multi-task, detail orientation, and organization
• Able to work independently and with a cross-functional team

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A Marketing Coordinator is a professional who plays a crucial role in ensuring that marketing initiatives run smoothly. They work closely with the Business Development team and the marketing team, supporting various activities and contributing to the overall success the company. If you're detail-oriented, creative, and passionate about advertising strategies, this role might be a great fit for you.

Responsibilities:

• Conduct Research: Analyze customer behavior, including purchasing habits, trends, and preferences.
• Online Tracking Systems: Set up tracking systems for Business Development and marketing activities.
• Collaborate closely with Business Development and marketing teams to provide feedback and strategize on new business and marketing initiatives.
• Competitor Analysis: Identify and analyze competitors to inform marketing strategies.
• Promotional Materials: Collaborate with the design department to produce clear and compelling product marketing copy and promotional materials.
• Forecasting: Prepare monthly, quarterly, and annual forecasts.
• Manage pre-sales process throughout all stages from qualification to proposal to onboarding.
• Support New Business Manager including lead management and sales software.
• Develop sales and marketing material in collaboration with new business, marketing, and all company divisions.
• Plan all facets of conference and tradeshow sales including travel, marketing materials, contacting prospective clients, managing appointments and calendars, and attendance.
• Travel may be required.

Requirements and Skills:

• Work Experience: 1-2 Years of proven experience as a Marketing Coordinator or similar role.
• Organization and attention to detail
• Marketing Tools: Familiarity with traditional and digital marketing tools.
• Research Skills: Experience with research methods using data analytics software.
• SEO/SEM: Expertise in SEO/SEM campaigns.
• Computer Proficiency: Solid skills in MS Office, web analytics, and Google Adwords.
• Communication: Excellent communication and presentation skills.
• Education: Bachelor's degree in marketing or a relevant field or equivalent, recommended, not required.
• Proficiency with HubSpot
• Interest in advertising services and a desire to be hands on and the ability to learn the ins and outs of advertising, new business development, and direct response marketing
• Strong problem-solving abilities and a customer-centric mindset
• A positive attitude, resilience, and a passion for continuous learning
• Excellent time-management skills and the ability to prioritize tasks appropriately, and work to streamline processes.
• On-site position, remote work possible based on workload, usually 1-2 days/week.

Salary range for this role is $37,000 - $50,000 per year, commensurate with experience. Additional compensation in the form(s) of commission are available based on performance.

If you're ready to contribute to our company's marketing efforts and help us achieve our business goals, we'd love to hear from you!

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If you live and breathe TV Media, have a passion for using data to drive decisions, and are a master of campaign execution, this is the job for you! This is an intermediate-level position that offers an exciting opportunity to hone your media buying expertise and apply it to multi-million-dollar Direct Response Television (DRTV) media campaigns for multiple clients.

Responsibilities:

• Media Planning & Buying: Plan, execute, manage, and optimize all types of TV inventory: local/national, broadcast, cable, OTT/CTV, etc.
• Monitor and optimize campaign performance daily.
• Cultivate strong relationships with the media industry and TV networks, at both junior (i.e. account executives) and senior levels.
• Negotiate pricing to benefit Bluewater clients.
• Seek out unique opportunities e.g. firesales, packages, etc.
• Provide reports, analysis and media insight to internal teams.
• Work closely together with the internal account management and analytics teams.
• Participate, actively engage, and be the expert voice on TV in Bluewater client meetings.

Requirements and Skills:

• 2-6 years of experience with TV media-buying, experience with CoreDirect is a plus
• 2+ years of experience making media optimizations based on performance KPIs
• Proactive: continuously seeks new opportunities
• Strong and fast with numbers
• Strong negotiation skills and analytical mindset
• Understanding of marketing and sales funnel KPIs
• Detail-oriented and organized with strong project management skills
• Strong communicator, verbally and orally
• Able to independently operate and prioritize within a fast-paced environment
• Skilled at Excel and a generally fast learner when it comes to software
• “Can do” attitude and enjoys being a team player

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Bluewater is looking to expand its digital advertising team with the addition of an experienced Paid Social Media Specialist. If you love optimizing a campaign to exceed the KPI, or live to implement new strategies to expand success for a client....then you'll love it at Bluewater. This position will work hand in hand with Account Managers and the Director of Digital Media to create the right media mix and get the strongest response within a client's budget. The best candidate will have proven experience in paid social, great attention to detail, and value the trust involved with being part of a flexible and dynamic, fast-growing team.

We believe that our Specialists are key to helping us deliver the best results possible. If you think you have what it takes, we’d love to meet you!

Required Platform Experience:

• Facebook/Instagram Paid Ads

Other Helpful Platform Experience:

• TikTok Paid Ads
• Pinterest Paid Ads
• Snap Paid Ads
• Reddit Paid Ads
• Google Ads

Responsibilities:

• Set up, launch and optimize paid social campaigns
• Monitor reporting of campaign results on a regular basis
• Organize campaign materials and set up ads on social media platforms.
• Recommend and execute A/B testing when required to provide insights on creative performance
• Adhere to weekly/monthly budgets
• Build well organized campaigns and leverage all tools available on a platform
• Understand how social media works as a part of the overall media mix
• Manage multiple social media campaigns and projects in the same day
• Take full ownership of client accounts and demonstrate competency for responsibilities such as campaign planning, strategy recommendations, budgeting, managing client relationships, etc.
• Perform audience research and recommend targeting options based on demographics, interests, affinity groups, etc.
• Provide help in planning creative for social media ads and posts and identify performance trends on existing visuals and copy to aid in the creation of new creative
• Devise a strategy for achieving client goals and executing this
• Know campaigns "inside and out" to meet all client KPIs/goals.
• Pull regular reporting and provide written analysis on campaign performance
• See beyond performance reports and think strategically to offer insight to clients on what's happening within a campaign
• Be proficient with Excel to organize campaign data for client presentations
• Analyze reports and recommend campaign optimizations to improve performance
• Work directly with the Director of Digital Media and Account Managers to meet client goals and plan strategically, taking in to account other marketing activities (TV, Radio, Sales, Promotion, etc)
• Understand platform best practices for optimal ad performance
• Be curious and explore new opportunities to test and stay ahead of the curve
• Constantly learn to stay on top of the rapidly changing social media landscape.

The Right Person For This Position Has:

• + years' experience in Facebook paid ads
• Hands on experience in managing monthly campaign budgets from $10k+
• Proficiency using Facebook Business Manager / Ad Manager
• Proficiency in MS Excel, PowerPoint, and Word
• Attention to detail and the ability to effectively multi-task in a deadline-driven environment
• Ability to meet aggressive deadlines
• High levels of integrity, autonomy, and self-motivation
• Excellent analytical, organizational, project management and time management skills
• Excellent writing skills

Great Stuff That Will Set You Apart:

• Experience in Direct Response/E-commerce advertising
• Experience in an Ad Agency setting managing multiple paid social campaigns (3-5+ campaigns)
• Experience with additional ad platforms outside of Meta
• Light copywriting skills

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Bluewater is looking for a full-time Level 1 Technical Support Specialist to join our team! As a Level 1 Technical Support Specialist, you will be responsible for providing initial technical assistance and support to customers or clients experiencing issues with hardware, software, or various technical products and services. Your primary objective will be to troubleshoot and resolve technical problems efficiently and effectively while delivering excellent customer service.

Key Responsibilities:

• Be the point person for day-to-day contact with our MSP help-desk
• Work with them and respond promptly to customer inquiries via phone, email, or ticketing system.
• Identify and diagnose technical issues reported by customers or clients.
• Guide customers through troubleshooting steps to resolve problems remotely.
• Escalate complex or unresolved issues to Level 2 or Level 3 support teams as necessary.
• Document all support interactions and solutions accurately and thoroughly in the ticketing system.
• Provide timely updates to customers regarding the status of their support tickets.
• Follow standard procedures for proper escalation of unresolved issues to the appropriate teams.
• Troubleshooting: Identifying and resolving hardware, software, and network issues encountered by users.
• Hardware: Fix and manage issues with basic desktop and server hardware
• Run diagnostic tests to identify hardware issues and determine whether a component is malfunctioning.
• Replace hardware components such as RAM modules, hard drives, or peripheral devices like keyboards and mice.
• Manage basic laptop and hardware repair or sending things out for fixes at approved vendors.
• Troubleshoot and resolve issues related to peripheral devices such as printers, scanners, and monitors.
• Maintain a reasonable inventory of needed equipment for laptop replacement, cables, mice, keyboards, etc.
• Server and Network Rooms: Maintain these spaces and make sure they are neat.
• Stay up-to-date with product knowledge, company policies, and procedures to provide accurate information to customers.
• Assist with the creation and maintenance of knowledge base articles and documentation for internal and external use.
• Participate in training sessions and professional development opportunities to enhance technical skills and customer service abilities.
• Adhere to service level agreements (SLAs) and maintain high levels of customer satisfaction.
• Other tasks as assigned.

Requirements:

• High school diploma or equivalent experience; additional technical certifications or coursework preferred.
• Prior experience in a customer service or technical support role is desirable.
• Strong communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
• Proficiency in troubleshooting software, hardware, and network issues.
• Familiarity with ticketing systems and remote support tools.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent time management and organizational skills with the ability to prioritize tasks effectively.
• Patience, empathy, and a customer-centric approach to problem-solving.
• Flexibility to work non-standard hours, including evenings, weekends, and holidays, as needed.
• Commitment to continuous learning and professional growth in the field of technical support.

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The Production Manager is a pivotal role overseeing the efficiency and effectiveness of Production Operations. This position is a direct support role to meet the needs of the Production, Creative, and Digital Content Teams. The ideal candidate prioritizes efficiency, budget and quality performance while serving creatives in their execution needs. You must thrive on being detail oriented, and passionate about budget management and efficient delivery. Clear financial reporting of data to the executive team is a key responsibility.

Responsibilities and Duties

Resource and Project Management:

• Create and Maintain Daily and Weekly schedule of all crew members, including freelancers, to meet producer requirements and optimize productivity.
• Management of both Staff and Freelancer Crew - task lists and project roles and accountabilities
• Develop and manage freelance crew database, defining rates and maintaining up-to-date documentation.
• Budget management and hitting key expectations and outcomes for each project
• Approval of all invoices
• Source Insurance Certificates as needed
• Source Film Permits
• Capacity Management: Maintain transparency on project timelines and resource utilization, updating the Master Calendar regularly.
• Collaborate with leadership to optimize project schedules and resource allocation.

Project Budget Management:

• Create budget estimates and actuals. Reporting weekly cost forecasts and revenue forecasts tracking project expenses, interfacing with leadership and accounting to ensure financial targets are met.
• Work closely with producers and post-production to track project timelines and scope.
• Proactively manage project budgets, analyzing spending trends and identifying cost-saving opportunities.
• Generate weekly budget scorecards to track project financial performance.

Extremely Proactive Communication & Collaboration:

• Engage closely with producers to identify project needs and set clear expectations.
• Maintain open lines of communication to ensure seamless coordination between creative, production, crew, post production and digital content departments.

Crew Talent Acquisition & Development:

• Lead crew recruitment efforts, conducting interviews and nurturing intern and support talent pipelines.
• Facilitate a strong internship program, documenting progress and tracking subsequent hires.

Facility & Equipment Management:

• Oversee studio and facility rentals, providing quotations and ensuring client satisfaction.
• Utilize project management tools for efficient crew time and cost accounting.
• Maintain a maintenance calendar for building and vehicles.
• Manage vendor relationships and work order ticketing system, ensuring a safe and efficient work environment.

Technical Leadership:

• Demonstrate expert knowledge of production tools and technologies.
• Serve as chief technician or technical director as needed, ensuring equipment availability and functionality.

Staff Development:

• Foster a positive work environment, promoting continuous education and cross-training.
• Conduct regular development check-ins and planned training sessions with crew members.
• Establish crew with clear career paths and objectives, facilitating continuous growth and engagement.
• Conduct 1:1 meetings and skip levels with crew team members

Qualifications & Requirements:

• Senior Level Experience: Minimum 5+ years of progressive experience in production management.
• Leadership Skills: Demonstrated track record of leadership and managerial experience.
• Technical Proficiency: Extensive hands-on experience with production tools and audiovisual engineering.
• Positive Attitude: Exhibit a positive attitude and strong leadership skills to inspire and motivate teams.
• Physical Ability: Capable of lifting and carrying equipment up to 50lbs.
• Technical Skills: Proficient in computer software, accounting tools, and basic IT.
• Education: Bachelor’s degree or higher in production or related field preferred.

Salary: $56,000

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