CLEARWATER, FL, November 30, 2020
Shift Happens – Get ahead with Consumer Behavior Data
Published by Multichannel Merchant, 11/24/2020
2020 will go down in history for many reasons…most of them we’ll all try to forget. For brands and marketers, there are a few consumer changes that you’re going to want to remember. The most significant is the rapid and forced transformation of consumer experiences. According Safesforce, 63% of consumers say that the way they obtain goods and services has been altered as a result of the pandemic and 57% also say how they engage with companies has transformed during 2020. How should this shape your plans for 2021? Let’s dig into some of these changes.